Refund policy

30-Day Return & Refund Policy

We want you to be completely satisfied with your purchase. That’s why we offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return:

• Items must be in the same condition you received them, unworn or unused, with tags attached and in the original packaging.

• You must provide a receipt or proof of purchase.

How to Return

To initiate a return, please contact us at nexocube332006@gmail.com. We will provide:

• Instructions on how and where to send your return.

• A return shipping label (if applicable).

Important: Items sent back without first requesting a return will not be accepted.

Refunds

Once your return is received and inspected, we will notify you if the refund is approved. If approved, your refund will be automatically applied to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process the refund.

Damages or Issues

Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately at nexocube332006@gmail.com so we can resolve the issue promptly.

Exceptions / Non-Returnable Items

The following items cannot be returned:

• Perishable goods (food, flowers, plants)

• Personalized or custom-made products

• Hazardous materials, flammable liquids, or gases

Note: Sale items and gift cards are non-returnable.

Global Applicability

This policy applies to customers worldwide. Regardless of your location, returns are accepted within 30 days as long as the item meets the conditions above.